At Simply Beautiful Collections (SBC), we understand that every customer has unique preferences and body measurements. To provide a better fit and a more personalised shopping experience, we offer optional stitching and tailoring services for selected products.
π§΅ Available only for eligible Pre-Order productsStitching services are available only for selected Pre-Order products, which may include:
Products that offer this service will display a "Stitching Available" option on the product page. Ready Stock items are generally not eligible for stitching unless otherwise stated.
Please refer strictly to our Size Guide & Measurement Guide before making your selection.
To ensure the best possible fit, please complete the measurement form carefully β our team will review and confirm before stitching begins.
Processing begins only after:
Our team will review your submitted measurements, and will contact you before stitching starts if any clarification is required. To avoid delays, please ensure all information provided is complete and accurate.
Changes to measurements or design requests can only be accepted before fabric cutting or stitching begins. Once stitching has commenced, further changes may not be possible, as SBC begins order processing immediately after confirmation and payment to avoid delaying delivery.
Customers are responsible for ensuring that all submitted measurements are accurate. We strongly recommend measuring carefully or seeking assistance if necessary, as incorrect measurements may result in fitting issues.
As every stitched garment is prepared according to the customer's chosen size or submitted measurements, SBC is not responsible for fitting issues caused by incorrect measurements provided by the customer. Any requested alterations after completion may incur additional charges, and return shipping costs for alteration requests may be the customer's responsibility unless the error was made by SBC.
Stitching charges vary depending on:
The applicable stitching fee will be displayed before payment confirmation.
Some fabrics naturally behave differently during tailoring. Minor differences in embroidery placement, border alignment, lace position or fabric pattern may occur depending on the garment design and should not be considered defects.
Before dispatch, every stitched garment undergoes a final quality inspection. Our team checks:
Only after passing inspection will your order be prepared for shipment. Any variance will be notified to you by WhatsApp message or email.
As stitched garments are customised according to the customer's selected size or measurements, they are generally not eligible for return or exchange due to change of mind, incorrect measurements provided by the customer, personal fit preference or style preference.
However, SBC will gladly assist if:
Please refer to our Returns, Refunds & Exchanges page for complete details.
Customers may include simple stitching requests such as preferred sleeve length, a slightly looser fit, longer blouse length or additional notes. Where possible, we will do our best to accommodate these requests, and will contact you before stitching begins if clarification is needed or the available fabric doesn't allow for the request.
As our services continue to expand, additional stitching options may be introduced, including neckline designs, sleeve styles, blouse design options, lining options and custom design requests β availability will depend on the product and supplier.
We are committed to providing carefully prepared garments with attention to quality, comfort and workmanship, helping you enjoy a more personalised shopping experience.
Send us your measurements or questions β we're happy to guide you through it.