Welcome to Simply Beautiful Collections (SBC). We want every customer to enjoy a smooth, secure and enjoyable shopping experience. This guide explains how to shop with us, from selecting your favourite products to receiving your order.
🛍 We encourage you to read this guide before placing your orderExplore our carefully selected collections, including:
Use our product categories, filters and search function to easily find the items you're looking for.
Before placing your order, please review the product page carefully. Each product page includes:
If you require further information, please contact us before placing your order.
Every product will clearly display one of the following statuses:
Available for immediate purchase. Payment can be completed directly through our website.
Estimated processing: 1–3 working days.
Available upon supplier confirmation. Customers submit a Pre-Order Enquiry before payment.
Our team manually verifies product, colour and size availability, estimated processing time and final order details before payment instructions are sent.
New collections that will be available shortly. You may save these to your Wishlist or contact us for more information.
Special promotional items available while stocks last. Certain items may not be eligible for return or exchange — please refer to our Returns, Refunds & Exchanges policy.
Please refer to our Size Guide & Measurement Guide before placing your order. If you are unsure, we recommend contacting our Customer Support Team before making your purchase. Choosing the correct size helps minimise unnecessary exchanges.
Selected products may offer additional services, including:
Additional charges and processing times may apply.
Before proceeding, please confirm:
Complete payment securely through our website using the available payment methods. Your order will proceed once payment has been successfully received and verified.
Payment is not required immediately. Our team will first confirm your order details with the supplier. Once availability is verified, we will contact you via WhatsApp or Email with final confirmation and payment instructions — this ensures you only pay after the product has been confirmed.
After successful payment (or payment confirmation for Pre-Order items), you will receive an order confirmation. If you do not receive one within a reasonable time, please contact us.
Before dispatch, every order undergoes our quality inspection process. We carefully check:
Only after passing our inspection will your order be prepared for shipment.
Your order will be carefully packed and shipped using our trusted courier partners. You will receive tracking information once your parcel has been dispatched. Please refer to our Shipping & Delivery page for further information.
Some products, particularly those made using natural fibres, hand-block printing or traditional dyeing methods, require special care. Please review the Care Instructions on each product page before washing or using your purchase — proper care helps maintain the beauty and longevity of your products.
From time to time, Simply Beautiful Collections may offer promotional vouchers and special campaigns. Please note:
Only one voucher may be used per order unless otherwise stated.
Please note that international orders may be subject to customs duties, import taxes, VAT/GST and other government charges imposed by the destination country. These charges are the responsibility of the customer.
Please contact us via WhatsApp or email during our business hours.
We sincerely appreciate your trust and support. We hope this guide helps you enjoy a smooth, convenient and enjoyable shopping experience.
If you have any questions before placing your order, our team is happy to help.
